Client Support Executive

  • ⏰ August-14-2024 |
  • ✍️ By Admin |
  • 🏷️ In BPO Services

Customer Care Executive

With 1 year of experience in managing US outbound calls during night shifts, I bring a strong track record in delivering exceptional customer service and support. My background includes:

  • Effective Communication: Proficient in handling outbound calls, addressing customer inquiries, and resolving issues with clarity and professionalism.
  • Customer Engagement: Demonstrated ability to engage with clients, understand their needs, and provide tailored solutions to enhance satisfaction.
  • Problem-Solving Skills: Adept at troubleshooting and resolving customer concerns efficiently, contributing to improved service quality and customer retention.
  • Adaptability: Experienced in working night shifts, maintaining high performance and focus during unconventional hours.
  • Sales and Support: Capable of promoting services and products while managing customer relationships and ensuring a positive experience.